When changing the static ip address of a server the applications fail to launch. Jun 28, 2016 ive ran xdping and the citrix health checker on this vda server and all is showing ok. If you are experiencing this issue and you are not a system administrator, contact your organizations help desk for assistance. T he citrix licensing service for citrix xenapp or citrix xenapp fundermentals farm servers may be stopped abruptly without reason, and to make matter worse, the service is unable to be started again. I had an interesting case involving 1030 protocol driver errors with several xendesktop users. The monitor creates probe packets with tos field set to the encoded vip address and then sends the probe packets to the server represented by the dsr. Protocol driver error while launching applications. Windows machines works well with the new certificate. Xenapp protocol driver error reliability server event. We have xenapp 6 on 2008r2 and it was working until a few days ago. When i returned in the morning, i could no longer launch the citrix app. Prism microsystems, inc develops enterprise class solutions to enable comprehensive systems, network and compliance management including eventtracker and whatchanged. After upgrading one of the servers to xenapp vda 7.
This happening for all citrix servers as well or all of the published apps or just some. This entry was posted in citrix, netscaler, xenapp and tagged cag, protocol driver error, sesssion reliability, sta, xenapp, xte services on april 1, 20 by explorer. The following is a list of solutions that can help in resolving this error. Windows event log analysis splunk app build a great reporting interface using splunk, one of the leaders in the security information and event management siem field, linking the collected windows events to. Citrix protocol driver error system administrators blog. Generate and install a new server certificate on the netscaler gateway vip, if the server certificate is expired. Cannot connect to the citrix metaframe server protocol driver error i am having no problems with any local users, or other web interface users. Solved citrix client protocol driver error spiceworks. My citrix xendesktop5 connections started giving me error. Contact your help desk with the following information.
Aug 20, 2015 contact your help desk with the following information. Event id 11 again streamprocess ip is disconnected or nonfunctional. When they first login it loads a temp profile they logoff and logon or reboot the the normal profile loads. Unable to connect to the cgp tunnel destination 127. Event id 1114 source metaframeevents could not add printer connection. Citrix error 1030 protocol driver error os other general.
Protocol driver error while launching applications diary. Xenapp protocol driver error reliability server event id. Application launch fails with protocol driver error after. The connection failed with status protocol driver error. However in our case, turns out someone powered off a set of citrix test servers that the ica files were pointing to.
The citrix server is reporting a number of event id. Protocol driver errors can be intermittent, so this may not just be an admin vs. A wildcard tos monitor with destination ip, destination port, and tos id not set bound to a dsr service automatically learns the tos id and the vip address of the load balancing virtual server. Can you check the event log for more details also make sure all you data collectors are functioning properly. Cannot connect to the citrix xenapp server protocol. Protocol driver error netscaler gateway discussions. Save my name, email, and website in this browser for the next time i comment. How to resolve the citrix protocol driver error all.
The issue only occurs when connecting through netscaler. I have been able to reduce the event id 1106 on the server dramatically, what i am seeing quite a bit is event id 1103. The client is in the lan and the citrix xenapp server is behind a firewall, but the networking team made a rule to allow all the trafic betwen client and server. Hello all, i have an issue that i have been trying to troubleshoot for days and i cant figure it out. Continue to wait and try launching the instance again.
Older receiver versions work fine, also upgrading 4. This bothers me a lot, because it seems like an obvious reason for the protocol driver error, to a netscaler veteran. Try to telnet to xml ports to and make sure you able to telnet. I found a citrix support forum thread in which a user recommended turning off socket pooling in order to aid in troubleshooting the connectivity issues, which set me to thinking.
Could this be due to enabling session reliability on xenapp 6 as this is the only thing i have changed but now disabling it doesnt seem to fix the problem. Unable to launch your application protocol driver error. Sometimes it connects successfully, sometimes it fails. Most of these are informational and can be ignored. Check your printer driver compatibility list in the citrix management console. Event id 7036 the citrix pvs stream service service entered in a stopping state. Apr 01, 20 this entry was posted in citrix, netscaler, xenapp and tagged cag, protocol driver error, sesssion reliability, sta, xenapp, xte services on april 1, 20 by explorer.
More than likely, you havent waited long enough for the virtual machine to finish its boot processes. End users can start their vdis with out any problem. I left the client signed in for a day and reprinted without a problem. Protocol driver error or workstation connection refused. Any funny events in the logs on the citrix servers. One of the causes for this issue is that the nf file on the xenapp server is not updated with the new ip address of the server. Jan 16, 2014 finally i found what really was causing me problems, i did not configure additional static route for the network used by citrix servers in the test environment.
I have a hand full of people that keep getting temp profile loading. When i select an application in this case as a test it was notepad, i recieve an error. Having some issues setting this up correctly manage secure client access in citrix access management console. As a xendesktop administrator, i have published myself 8 virtual desktops of different types for testing. Running citrix metaframe xpe on windows 2000 server no nfuse all the latest drivers and patches, using wyse winterm clients, i receive the following errors w. Citrix xenapp discovery error domain name or admin.
When i connected to their machine via remote support i was unable to duplicate the issue with my userid. I am able to reach the web site, logon is successful, and i am able to see the apps folder i created. Further investigation revealed there were several vms running on xenserver that were hung in a shutting down state and the user sessions were. The citrix xml service at address has failed the background health check. The community is home to millions of it pros in smalltomedium businesses. Protocol driver error on all my connections through citrix receiver. Dont know if it helps but i had a similar problem and found it was my antivirus software kaspersky that had done an update on the client and then decided that the network was nolonger trusted, once changed to trusted network everything started working again.
The nf file is used by the citrix xte server service for session reliability. Users unable to reconnect disconnected session back from different endpoints. Finally i found what really was causing me problems, i did not configure additional static route for the network used by citrix servers in the test environment. Protocol driver error is returned when launching a. This article is intended for use by system administrators. The terminal server licensing grace period has expired and the service has not registered wtih a license server with installed licenses. Further investigation revealed there were several vms running on xenserver that were hung in a shutting down state and the user sessions were trying to.
Contact your heldesk with the following information. Localhostcache error 505 the citrix config sync service. But still wont registeras a test ive done a clean install on a new server and that connects fine so theres something wrong with this cit01 server. You can refer to below citrix article for more information. Web application suddenly crash citrix is not responding. When the citrix client crashes is the session still alive on the server or does the session terminate. In most situation, if you get this error, it means that there are some configuration errors in your citrix environment.
The connection to xxxxxx failed with status protocol driver error. Open a ticket online for technical assistance with troubleshooting, breakfix requests, and other product issues. Rene works with equipment of multiple vendors, like cisco, aruba networks, fortinet, hp networking, juniper networks, rsa securid, aerohive, microsoft and many more. May 25, 20 the citrix server is reporting a number of event id. The printer driver is not allowed based on the farms compatibility list for this operating system platform. Citrix xenapp discovery error domain name or admin password. Although this is becoming less and less of a problem i had another case recently. In my experience if you install citrix and dont install any hotfixes you are going to run in to lots of problems with just about everything including this problem citrix protocol driver error.
Event id 7034 the citrix pvs stream service service terminated unexpectedly. Citrix desktop service fails to start, logs event 1006 i am sure you all love xendesktop vdas that just wont register. Citrix hdx html5 video redirection service would get it working again, but wasnt a valid fix since it was failing 100% of the time until the service. Apr 25, 2014 we had a profile creation issue with our citrix xenapp 6. Run microsoft windows update, open internet explorer and click on tools windows update and follow the prompts. The internal clients all receive protocol driver error, so in my mind the xa servers are working as expected.
The submitted event will be forwarded to our consultants for analysis. A fter renaming the fully qualified domain name fqdn and netbios name of active directory ad, or after the change of domain administrator user password, or after moving the vm hosting the database server to another machine, the citrixs datastore, the citrix appcenter or citrix delivery services console on citrix xenapp server and citrix. Rene jorissen works as solution specialist for 4ip in the netherlands. But, this week when we tried to renewal our netscaler certificate, we got a problem that. Check your sta configuration, both on the netscaler and web interface. Could not launch citrix app upgraded its receiver ran the receiver reset logged in as a problematic user, citrix application was working fine logged out of user, logged in as myself, citrix app launched. The ima service takes settings from the data store and writes to this file. Any attempt to manually start the citrix licensing service appears to be working at first, with the service crashes and stops soon after.
With a readonly attribute set the driver mapping will cease to function. During testing i published a desktop to just one specific server in the farm. Ica port not responding or protocol driver error myxenapp. The citrix servers unexpectedly closed the connection. A number of event ids are associated with ica client printing that are sent to the system log by default.
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